Service and Maintenance

Coltronics Systems aims to be able to provide installation, service, maintenance and application support for all of our product lines.

Our Service team is supplier qualified and has undertaken training, as provided by our tool and consumables suppliers, to provide our customers with Australian based support.

Services

    We are happy to provide these services:
  • Preventative Maintenance
  • System Integration
  • Tool Evaluation
  • Tool Problem Troubleshooting and Repair
  • Tool Installation and/or Relocation
  • Tool Upgrade and Modification
  • Customer Training (Operation and Maintenance)

    Rates

    • Standard Hourly Rate : $ 125.00 (plus GST, Minimum Charge of 4 hours)
    • Travel Hours charged at half the standard hourly rate.
    • Weekend/holiday hours charged at 1.5 times the standard hourly rate.
    • Accommodation and travel expenses will be billed as per the cost incurred.
    • Copies of expense invoices will be supplied.
    • Freight, shipping, visa and customs charges, if applicable, will be billed as incurred.
    • Spare parts used will also be additionally billed.